Frequently Asked Questions (FAQ)

These are the questions we are asked most of all.

Please browse through them to see if the answer to your query is here. If not, feel free to contact us.

What’s your return policy?

We accept returns of faulty or damaged products. Please inform us immediately upon receipt of the product so that we may initiate the return procedure.

Do you ship overseas and to P.O. boxes?

At the moment we are restricted to posting to UK addresses, however we are constantly looking to improve the service we provide and, subject to demand, may consider posting outside the UK in the future.

Do you have customer service?

Of course! Our friendly and knowledgeable customer focused personnel are available to answer your questions during normal hours, 7 days per week excluding Christmas Day. Opening hours may be shorter on Public Bank Holidays.

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Shop Online...Coming Soon!!

We're working hard to get our online store ready.
When it's live you'll be able to buy all our products online and have them delivered to any mainland UK address.