We've already stated our commitment to customer service, however where we believe our difference mainly lies in the fact that we sell our products in much smaller sets than our competitors.
Where most glassware retailers sell their glasses in sets of 6 or 8, most of our stock is available in sets of 2.
This allows the customer to gradually build quality sets of glassware or reduce their set numbers to 4 or even 2.
Our customer commitment is so strong that, wherever we can, we'll sell just one glass to replace that broken one that has just ruined your set.
We've been selling products from the Trentham Gardens site for more than 12 years now, but those products were designed to go in to glassware!!
After including a small number of glasses in to our stock, we discovered how popular they were and customers loved the unique and trendy styles of glassware we provided.
The next natural step was to open a store dedicated to our styles of product using the same recipe for success.
The Glass Box Company was born!!
Meet The Glass Box Co Team
Any company will only ever be as good as the team that runs it on a day to day basis.
We are incredibly proud to say we think we have one of the best teams out there!!
This is Lynne's third successful retail business, so The Glass Box Company already benefits from years of buying experience along with customer service skills and retail expertise.
Barbara is a vitally important member of our Retail Team and has brought a tremendous amount of retail and customer service experience to the Company.
As well as having a bright future in our retail business, Tia is also our technical guru. The first person we call on when things need to be fixed or set up.
Alison is one of the best members of retail staff anyone could wish for and a firm favourite with the customers too. We really couldn't imagine being without Alison!!
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Shop Online... Coming soon!!
We're working hard to get our online store ready.
When it's live you'll be able to buy all our products online and have them delivered to any mainland UK address.